Accounting records, delivery methods and timing.

Franchini Blades Srl will issue an invoice for every order accepted and made, for all types of payment. The invoice shall be issued on the basis of the information provided by the Customer when placing the order. No changes to the tax document will be possible after it has been issued.
The supplier shall ship the goods to the customer exclusively by express courier. Transport and packaging costs are indicated on the purchase order and invoice. The ordered goods travel under the sole responsibility of the customer. The customer is responsible for verifying the integrity of packages received and correspondence with the quantity and quality as ordered, in case of discrepancies, the customer must immediately notify (by e-mail) to the supplier the deficiencies found in order to allow the supplier to verify with the courier indicated and the search for solutions.

Materials will be shipped within 10 working days of order. Any delays, due to momentary lack of material, delays in supplies or inefficiency of shippers, will not be in any way to be considered the fault of Franchini Blades Srl, which is exempt from any liability. The customer at the time of creating the account or communicating of the delivery address of the goods purchased, must take great care and accuracy to avoid additional burdens on the part of the courier represented by the cost of returning the same goods to Franchini Blades Srl, which reserves the right to make recourse in case of data manifestly incomplete or inaccurate also deducting from the price paid the shipping costs and return even if only for inaccurate data provided / entered. 

Withdrawal right.
Pursuant to art. of Legislative Decree no. 206 of 6 September 2005, as amended by Legislative Decree no. 21 of 21 February 2014 (so-called “Consumer Code”), if the customer is a consumer (i.e. a person who purchases goods for purposes not related to his/her professional activity, or making a purchase without indicating in the order form to Franchini Blades Srl a reference to VAT code), he/she has the right to withdraw from the sale and purchase agreement for any reason, without explanation and without penalty within 14 days of receipt of the Product purchased. In order to exercise such withdrawal right, the Customer shall send Franchini Blades Srl an explicit written notice to that effect, within 14 working days from the date of receipt of goods. Such communication shall be sent: by registered letter with return receipt (using the form at the bottom of these conditions), addressed to:

Franchini Blades Srl, 

Via Della Cascina Pontevica, 46 

25124 – Brescia (BS)

Once received the above withdrawal notice, Franchini Blades Srl will quickly communicate to the customer instructions on how to return the goods. The consumer shall return the Product(s) or hand them over to the seller or to a third party authorised by the seller to receive them, without undue delay and in any event within fourteen days from the date on which he/she has notified the seller of his/her wish to withdraw from the agreement. Direct shipping costs related to the return of the Product shall be borne by the Customer. The purchased Product must be returned in its entirety and intact, with all accessories and any spare parts, in the original packaging, complete in all its parts (including packaging and any documentation, etc. …). The Customer may manipulate the Product in order to establish its nature, characteristics and operation, but is liable for any decrease in the value of the Product resulting from any manipulation other than that necessary for this purpose. If the Customer withdraws from this agreement, he/she will be reimbursed for all payments he/she has made to the Seller, excluding delivery costs, and this at the time when the Product has been redelivered. Such refunds will be made using the same means of payment used for the initial transaction, unless the Customer has expressly agreed otherwise. The withdrawal right is still subject to the exceptions referred to in art. 59 of the Consumer Code: in case of damage to the goods during transport, Franchini Blades Srl will notify the Customer (within the 5th working day from receipt of goods in the warehouses), to enable him/her to file a timely complaint against the carrier chosen and obtain reimbursement of the value of the good (if insured); in this case, the product will be made available to the Customer for its return, simultaneously cancelling the withdrawal request; Franchini Blades is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments; upon arrival (in the warehouse), the product will be examined to assess any damage or tampering not caused by transport. Products that have customisations printed or otherwise personalized screen printings cannot be returned in any way. We therefore advise you to be 100% sure of your wishes regarding screen printing before completing your order.

Standard withdrawal form pursuant to art. 49(1)(h) (complete and return this form only if you wish to withdraw from the agreement)

Consignee address 

(the address of the return warehouse will be communicated by Franchini Blades Srl upon receipt of the return request).

I hereby give withdrawal notice from my sale and purchase agreement of the following goods/services: list of goods/services

Order number Ordered the 

Customer Name Customer Address Customer Signature Date

Size change

The Customer has the right to request a “change of size” for products purchased from Franchini Blades Srl, by sending within 14 days of receipt, an email to with the subject “change of size” and indicating the model / product code, order number and delivery date. The Customer will also need to specify the size he/she would like as a replacement. Under no circumstances can a size change be made on personalized products with screen printings or printed names. Shipping costs are always charged to the customer.

The article/s to be changed must be shipped, at the Customer’s care and expense, by a trusted courier to: 

Franchini Blades Srl, 

Via Della Cascina Pontevica, 46 

25124 – Brescia (BS)

The shipment of the goods must take place within 14 days after the communication sent by email.

Size changes will be accepted only for products returned completely intact, in their original packaging and without any sign of use. Franchini Blades Srl reserves the right to refuse any size change, in case of non-compliance by the Customer of these times, methods and conditions. Franchini Blades Srl disclaims any responsibility for any item contained in the package and in any case different from what is expected and allowed in the email “size change”.